ATM Setup
Our Comprehensive ATM Setup
Why Opt for an ATM Setup?
When it comes to enhancing your business and providing added value to your customers, an ATM setup offers a multitude of benefits. From boosting your revenue streams to improving customer satisfaction,
our ATM services in New Mexico deliver a comprehensive solution that encompasses the needs of various businesses, including dispensaries and retailers. Let us explore the key reasons to consider an ATM setup:
Increased Foot Traffic
An ATM acts as a magnetic force, drawing customers to your
establishment. These potential patrons, enticed by the availability of
cash, often end up making additional purchases. If you are running a
dispensary or any retail business, a well-placed ATM can significantly
increase your customer base and sales.
Additional Revenue Stream
With our ATM processing services, you can earn from transaction fees, which not only cover the costs of the machine but also generate
extra income. Furthermore, the increased foot traffic translates into more sales opportunities for your business. It is a win-win situation for your bottom line.
Enhanced Customer Experience
Providing your customers with the convenience of accessing cash
right at your location can significantly enhance their overall
experience. Whether it is a dispensary or a retail store, offering a
hassle-free cash withdrawal option creates a positive impression and
customer satisfaction.
Our Pricing Packages
Ideal for smaller establishments
Bronze Package- Standard ATM Model
- Monthly Maintenance
- Basic Digital Monitoring
- Quarterly Updates
- Customer Support
Ideal for medium-sized businesses
Silver Package- Advanced ATM Model
- Bi-Weekly Maintenance
- Enhanced Digital Monitoring
- Monthly Updates
- Customer Support
Ideal for bustling establishments
Gold Package- Premium ATM Model
- Weekly Maintenance
- 24/7 Digital Monitoring
- Bi-Weekly Updates
- 24/7 Priority Customer Support
Bundle Our Services Into One Amazing Experience
Your ATM New Mexico is your partner for retail ATMs, offering comprehensive solutions to help you maximize the profitability of
your ATM venture. From selecting the right ATM for your business at the best price to real-time online monitoring and reporting
capabilities, we have got you covered. With our best-in-class customer support, you can rely on our friendly and knowledgeable
representatives to assist with any questions or concerns about your ATM business, ensuring your success in the dynamic ATM industry.
ATM
- Monthly Commissions
- Real-time Monitoring
- ATM & Cash Included
Merchant Services
- Lower Processing Fees
- Easy to Switch
- Dependable Support
Air Machines
- Maximum Uptime
- Dual Payment Options
- Remote Monitoring
In a dynamic landscape where shifting banking regulations pose challenges for dispensaries in maintaining cash availability for
customer transactions, ATM New Mexico stands as the dependable nationwide ATM provider, offering tailored solutions to empower
dispensaries to not only navigate these challenges but thrive. Our comprehensive dispensary services encompass round-the-clock
technical support, real-time terminal service, hassle-free ATM installation, and full-service ATM and cash provision, ensuring that
your dispensary has a consistent and reliable source of cash for enhanced customer convenience and loyalty.
ATM Setup: Step-by-Step Guide
Unboxing and Initial Setup
Detach the ATM from its box and pallet.
Affix decals, bank notices, and branding to the ATM.
Affix decals, bank notices, and branding.
Reset the safe combination.
Location and Mounting
Situate the ATM near power outlets.
Connect using a dedicated phone line or static IP address.
Secure the ATM using the 4 pre-drilled base holes.
Turn on the ATM
Software Setup
Input details and customize the screen.
Input phone numbers, terminal ID, and routing details.
Update master and merchant passwords.
Enter and then destroy the encryption keys.
Verification and Testing
Complete downloads and exit supervisor mode.
Perform trial transactions for verification.
Contact us for any assistance or clarifications.
‘Customer Service at ATM New Mexico
At ATM New Mexico, we are committed to providing exceptional customer service that extends well beyond the point of sale. We understand that our relationship with our customers is not just about delivering ATM equipment and processing services; it is about establishing a partnership that prioritizes your business’s success. Our dedication to customer satisfaction is at the core of everything we do.
Complimentary Technical Support
We believe in going the extra mile to ensure that your experience with our ATM services is seamless. That is why we offer free technical support during regular business hours, from Monday to Friday, 8:00 AM – 9:00 PM, Mountain Time. Whether you have questions about your ATM setup, require assistance with troubleshooting, or need guidance on maximizing the benefits of your ATM, our dedicated team is here to help. Our technical support is just a call away, ensuring that you have the assistance you need when you need it.
After-Hours Assistance
We understand that issues can arise outside of standard business hours. That is why we provide after-hours assistance for a minimal fee of $10 per call. This service ensures that you have access to support around the clock, enhancing the reliability and peace of mind that comes with our ATM solutions. We are dedicated to keeping your ATM up and running, no matter the time.
Professional Setup Option
For a truly hassle-free experience, consider our Professional Programming and Installation services. At an additional charge of $400, you can leave the setup and installation to our experts. Our professional team will handle every aspect of the ATM installation process, from unboxing and initial setup to software configuration and testing. This option is perfect for businesses looking for a seamless, hands-off approach to ATM setup.
F.A.Q.
How long does the ATM setup process take?
The setup process typically takes a few hours, depending on your
model and location. It’s essential to follow the provided guidelines for
a smooth setup experience.
Do I need a dedicated phone line for the ATM?
While a dedicated line is recommended for optimal performance, you
can also use a static IP address network connection. Both methods
provide reliable ATM connectivity.
Can I change the ATM location once it's installed?
Certainly, you have the flexibility to relocate your ATM, but it’s
essential to remember that the new location should have easy access
to power sources and communication data lines.
Can I customize the welcome screen on my ATM?
Absolutely! The setup process empowers you with the capability to
tailor the welcome screen, allowing you to infuse it with your unique
business details or any other relevant information that you deem fit.
What happens if I forget the safe combination?
In case you forget the safe combination, it is important to contact our
customer service immediately. We have protocols to help you recover
or reset the combination while maintaining security.
Are there additional costs after the ATM setup?
Beyond the potential expenses for regular maintenance or availing
after-hour support, there aren’t any hidden recurring charges, but
additional or customized services may have separate fees.